Operations & Automation

The exception queue surfaces issues that need human attention, prioritized by severity so you address the most critical problems first.

1. 1 Severity Levels: Exceptions are classified as Critical, High, Medium, or Low based on business impact.
2. 2 Status Workflow: Move items through New, In Progress, Resolved, or Snoozed states.
3. 3 Bulk Actions: Select multiple exceptions to resolve, snooze, or reassign in a single operation.
4. 4 Filter by exception type (pricing, inventory, listing, order) and assigned team member.

Define condition-action rules that automate repetitive tasks. Test safely with dry-run mode before going live.

1. 1 Conditions: Define triggers based on events (new order, price change, stock below threshold) and data filters.
2. 2 Actions: Choose from actions like adjust price, create exception, send notification, update inventory, or flag for review.
3. 3 DRY_RUN Mode: Enable dry-run to log what the rule would do without actually executing actions. Review the simulation log to verify correctness.
4. 4 LIVE Mode: Once verified, switch the rule to LIVE. All executions are logged in the audit trail.

Organize your daily workflow with prioritized task queues that surface the most impactful work first.

1. 1 The daily planner aggregates tasks from exceptions, shipments due, orders to fulfill, and pricing reviews.
2. 2 Tasks are auto-prioritized by urgency and business impact. Drag to reorder or pin high-priority items.
3. 3 Mark tasks complete as you work through them. Progress is tracked and visible on the dashboard.

Subscribe to events and receive real-time notifications. Fallback polling ensures you never miss critical alerts.

1. 1 Event Subscriptions: Choose which events trigger notifications (order received, price change, stock low, violation detected).
2. 2 Delivery Channels: Receive alerts via in-app notifications, email digest, or webhook integration.
3. 3 Fallback Polling: If real-time delivery fails, the system polls at configurable intervals to ensure no alerts are lost.

Track every change made in the system for accountability, debugging, and compliance requirements.

1. 1 Every action (manual or automated) is recorded with timestamp, user/system actor, entity affected, and before/after values.
2. 2 Search and filter logs by date range, entity type (product, order, price, shipment), action type, and actor.
3. 3 Export audit logs for compliance reporting or to share with team leads for review.